OneHanesPlace
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OneHanesPlace Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OneHanesPlace has 2.6 star rating based on 49 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Bali bras are so comfortable, It but liked but looking for replacement, Look lovely.
Cons: Unresponsive customer service, Poor manufacturing and design, Poor website.Recent recommendations regarding this business are as follows: "the current board must resign to save the company and Hanes products", "System set up to edit or cancel within suitable time frame.", "Buyer beware.", "Just keep trying", "NEVER subscribe to their marketing emails".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OneHanesPlace has 2.6 star rating based on 49 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Bali bras are so comfortable, It but liked but looking for replacement, Look lovely.
Cons: Unresponsive customer service, Poor manufacturing and design, Poor website.Recent recommendations regarding this business are as follows: "the current board must resign to save the company and Hanes products", "System set up to edit or cancel within suitable time frame.", "Buyer beware.", "Just keep trying", "NEVER subscribe to their marketing emails".
Most users ask OneHanesPlace for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top OneHanesPlace Reviews
"I have a question about pantyhose"
I cant seem to find my pantyhose this time.Ive been buying the same exact ones since I was 15 yrs old- I am almost 62. I refuse to buy any other. Im a size A ....
"Lack of product, lack of color or size and woke site"
Hanes used to be a great company with amazing products. then after hiring the current board, which are clearly sabotage the company, the good high selling...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lack of product, lack of color or size and woke site
- Use to have great hosiery products and other great products
- No inventory
- Lack of products
- Woke site
Preferred solution: manufacture the great traditional products in all size and color. Fire the CEO and some of the members of the board which are clearly KILLING the company. seems it is being done in purpose to sell to china at a big discount
User's recommendation: the current board must resign to save the company and Hanes products
Cypress, Texas
Wrong size on order
User's recommendation: System set up to edit or cancel within suitable time frame.
Mattoon, Illinois
I want a mailing label to return an order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashburn, Virginia
Wouldn't fill my order.
I received a coupon by email from OneHanesPlace and placed an order for the items I wanted using the coupon THEY sent me. I got a great deal, so I thought.
$220 worth of merchandise down to about $85 total for the order.
After a week of waiting for shipping confirmation, I got an email telling me my order was cancelled.
THEY say something was afoul with the credit card, or shipping address.
There is nothing wrong with the credit card, address etc. Have used it practically everyday before and since placing this order.
OneHanesPlace did not want to honor my order for such a savings and the only way they could come up with was to make false claims about my payment method.
User's recommendation: Buyer beware.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Ignored my messages
User's recommendation: NEVER subscribe to their marketing emails
Cottonwood, Alabama
I have a question about pantyhose
User's recommendation: Just keep trying
Statesboro, Georgia
Had to call 3 times to process a refund for an order I never received.
Refund status
Preferred solution: Full refund
User's recommendation: Be careful about actual sizes
Heavener, Oklahoma
Information on an order.
Lafayette, Louisiana
Haven’t received my full refund
Preferred solution: Full refund
User's recommendation: Be careful what you buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Myers, Florida
I received the wrong product via USPS and for the last 5 days I have tried to call them and get a replacement but their phone system is down and there is no way to contact them.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Muncy, Pennsylvania
I had bought Hanes boxers for men there not the waste is stretched an also bought the the Hanes breifs I been trying to get some one no luck the Hanes boxers were 16 dollars $ an the breifs we're 12 I
Preferred solution: Full refund
Las Vegas, Nevada
Request a bra 50 DDD front hook 18 hr playtex bra
Preferred solution: To supply the larger size front opening Platex bras. They’re on the chart but always unavailable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Custoer service is non-existent
Just My Size control top pantyhose is an excellent product especially for voluptuous women. I purchase them regularly.
However, their customer service and policies are suboptimal. Based on the One Hanes Place website image showing their "Taupe" color pantyhose looking exactly like their "Nude" color (which was unavailable on their website), I purchased (10) four packs of these stockings since I wear them to work daily.
When they were delivered, "Taupe" looked exactly like the color "Brown", a color I could not wear in a professional office setting. When phoning customer service and asking to return the product, they said it was fine to do so if I pay for return shipping. Had the purchase been my error, I could understand the policy.
However, since One Hanes Place advertised the wrong image on their website, I felt the onus should be on the company. When explaining this to the customer service rep, she told me in a condescending tone that I could pay for the return shipping or wear the "Taupe" stockings. Needless to say, I was dismayed at this response. I sent a letter with the return trying to reason with this company.
Unfortunately, they would rather lose a customer than acquiesce.
After all of these years, I will shop elsewhere. Many other businesses understand the importance of customer service.
- Good product
- Terrible and unfair customer service
Preferred solution: Full refund
User's recommendation: Shop elsewhere
Still awaiting confirmation email
Preferred solution: Deliver product or service ordered
User's recommendation: Contact Hanes
Wrong size sent
- You get what you didnt order
- Delivery of wrong size - waste of time
Preferred solution: Full refund
User's recommendation: Don't buy from this seller
About
, , , , DIM Paris
One Hanes Place is an online store which specializes in apparel sales. It is a subsidiary of Hanesbrands Inc. Its headquarters is based in Winston-Salem, North Carolina, United States. One Hanes Place offers the following products: bras, panties, leg wear, and shapewear. There are military, student, and teacher discounts. The company has a referral program. Hanesbrands ships their products across the United States through USPS carrier. Express delivery option is possible. The company accepts returns within 12 months of the purchase date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Orders stats can be tracked in personal profile on the company website.
OneHanesPlace is ranked 481 out of 4779 in Footwear and Clothing category
USA
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